To our install of Membership we have no admin access.

To our install of Membership we have no admin access. I followed the steps in this question:
https://premium.wpmudev.org/forums/topic/membership-locks-out-admin-access

I'm in and my dashboard says logged in as membership admin. I do not see the membership plugin on the side to access the settings. I deactivated and activated the plugin.

What else can I do to resolve the issue?