Too many redirects on account page

When a normal member tries to access the account page it results in an error of too many redirects. When I try to access the same page with an admin account, it does work.

Other pages that are limited to members only just work fine.

Is there any method to debug this?

  • Patrick
    • Support Monkey

    Hiya @Chantal Coolsma

    Welcome to the forums!

    First be sure you have correctly selected your account page under "Membership" > "Options" > "Membership Pages".

    Then, check the access levels you have included in your subscriptions to be sure there are no conflicting rules. Specifically, the account page doesn't need to be added to either positive or negative rules as you want all members to be able to view their account details.

    Hope this helps! And thanks for being a member :slight_smile:

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