Translations for FAQ or other way to split up categories

Hi,

Where can i find information for Support System? I have this installed for using ticket system and faq, but can find page with informations here on site. When i search in plugins i just see the fundraiser plugin.

Is there a way to handle translations for faq? Or is there a way to only show some categories to choose between, so german user see german categories and english users will see english categories.