Trouble setting up multisite

I've been trying to set up a wordpress multisite on both Media Temple and Blue Host hosting. In both cases I get through modifying .htaccess & wp-config.php, and adding blogs.dir in wp-content ok, and actually have a multisite running...

But then when I try to create new sites, the Network Admin panel thinks they're just fine... but when you try to go to them there's an error...

Am I missing a step?

TY!

  • Timothy Bowers

    Hey there.

    What's the error? 404 (non WP) or some server config page?

    A link to see please?

    If that's the case which I reckon it will be (very common) then it would seem that you're wild card is not set up correctly.

    Basically all-your-subdomains.domain.com should fall upon domain.com WordPress then handles the rest.

    Your host should be able to assist with your DNS if you host it with them.

    Let me know how you go.

    Thanks.

  • xuefaith

    Thanks Timothy!

    On the BlueHost install, the Main Site DOES work, but the subdomain sites generate a 500 internal server error. I just did a wildcard subdomain now, so I'll give it a couple hours to propagate and see what happens.

    On the MediaTemple install, haha, it's the opposite. The subdomains DO seem to be working ok, but when I try to go to the main site,
    http://beacharts.ca

    it goes here instead:
    http://s158598.gridserver.com/wp-signup.php?new=beacharts.ca

    ----
    New Multisite Domain Question:
    Can I set a MU up and map a domain to it later, as with a normal site? Or does the domain have to be in place first, or is there a larger mapping process.

    (is it ok to tack another question on? or is a separate question better?)

    TY!

  • Timothy Bowers

    hey again.

    (is it ok to tack another question on? or is a separate question better?)

    If it relates closely then it's ok most of the time. It's different then really a new thread. Multiple issues in a single thread can lead to things being missed/overlooked.

    New Multisite Domain Question:
    Can I set a MU up and map a domain to it later, as with a normal site? Or does the domain have to be in place first, or is there a larger mapping process.

    You can, but first I'd get that wild card working correctly. :slight_smile:

    That 500 internal, can you check in your server error logs to see what the actual cause of that is, it should give us some pointers.

    Let me know what you find.

    Thanks.

  • xuefaith

    On BlueHost the main site loads ok:
    http://www.flickr.com/photos/xuefaith/8188010774/in/photostream

    If you try to view a child site (subdomain) it takes you to a generic BlueHost splash page:
    http://www.flickr.com/photos/xuefaith/8186929355/in/photostream/

    Or if you try to go to subdomain login / dashboard you get the 500 error:
    http://www.flickr.com/photos/xuefaith/8188010714/in/photostream/

    TY!

  • Timothy Bowers

    If you try to view a child site (subdomain) it takes you to a generic BlueHost splash page:
    http://www.flickr.com/photos/xuefaith/8186929355/in/photostream/

    Ya the wild card is not setup correctly. All traffic goes to their spammy ad drop page (many hosts have these).

    You need all traffic, everything.domain.com *.domain.com to go to your main WordPress install, so the DocumentRoot needs to be that of your WordPress website.

    BlueHost should be able to accomodate this, Multisite are fairly common these days. If you have a quick natter with them they should be able to fix this, just let them know what I said here.

    *.domain.com --> domain.com So:
    *.domain.com --> public_html (your WP install)

    Hope that makes more sense :slight_smile:

    Take care.

  • xuefaith

    Thanks so much Timothy! I *think* I have multisite working now! :slight_smile:

    I guess part of the problem was that I thought I had issues with the multisite install and that it was some sort of Wordpress issue (still might be something there, not sure)

    but it seems that it was mostly a domain issue and after a day or so going around with BlueHost techs I think I actually have it working.

    WP Engine seems to be the only host that actually knows Wordpress, but since they bill on visits instead of bandwidth, the exact same site with the exact same traffic would cost US$3,000/year on WP Engine and US$200/year on Media Temple!

    Media Temple and BlueHost seem about the same. They both don't know anything about Wordpress. They both have live chat support which I like better than the Dreamhost ticket system. For 4x more than BlueHost, but 15x less than WPE, Media Temple does seem to have somewhat better / friendlier techs. Some of the BlueHost techs are not so great and it seems like the best thing is just to end that session and try again. So far the 2nd tech is always both friendlier and better! :slight_smile:

    Anyway, thank you for your help, it seems like SubDomain MU is working for now... haha... now I can move on to the mystery of why SubDirectory MU loses all formatting! :smiley:

  • Timothy Bowers

    Hey there.

    WP Engine seems to be the only host that actually knows Wordpress, but since they bill on visits instead of bandwidth, the exact same site with the exact same traffic would cost US$3,000/year on WP Engine and US$200/year on Media Temple!

    WP Engine are great, but they're very strict on security. The huge advantage is just that security... The downside is that some plugins won't work, some they don't even allow you to upload.

    They had a few issues with a couple of our plugins like MarketPress, we worked with them to make exceptions in their filters for these.

    There are other hosts that know about WordPress. You know that many here take on client work and host clients. That includes some of the staff, We don't advertise that as it could be seen as a conflict of interest but you can generally find us on social sites and such.

    And a hosting forum I rather like... Dedicated to hosting, domains, etc:

    http://www.webhostingtalk.com/

    It really depends on what you're looking for, just keep in mind that cheap hosts are often cheap for a reason and really there is no such thing as unlimited, when you try and reach those peaks your site could be turned off whilst you find a new host. That's happened to members in here and people all over the world. Shocking sometimes.

    Anywhoo.... Glad you're all sorted now with the DNS issue :slight_smile:

    Take care.

  • xuefaith

    Thanks Timothy,

    I guess I've settled on BlueHost for now. No doubt there's better, but WP Engine is out of our price league and while Media Temple does seem more powerful, it's more "manual" with a lot of settings a "pretend webmaster" like me struggles with. Anyway, nailing things down, to anything, seems like a positive step.

    2 more questions:

    MISSING WORDPRESS TOOLBAR
    The Wordpress toolbar has started disappearing when you go to view site, even though you're still logged in. I've been looking for a setting to turn that on or off, but I can't find it on the network settings or the individual site settings.

    MULTISITE SUBDIRECTORIES
    So yes, the good news is that MU-SubDomains does seem to be working - what a relief! But the 2 times I've tried MU-SubDirectories, the sites other than the primary site seem to lose all formatting. The 1st time was on WP Engine, and they did IDK what and fixed it, but now I'm getting the same thing on BlueHost and IDK how to fix it.

    Primary site works:
    http://vaneeesa.com/

    But other sites have no formatting:
    http://vaneeesa.com/journal/

    Could this TOO be a Domain issue? Or is it something else? Here's how the domains are set up on BlueHost:
    http://www.flickr.com/photos/xuefaith/8194289048/in/photostream

    Hope you're havin a great weekend! :slight_smile:

    TY!

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