Trying to add a new site - says i am a free member

When i try to install the dashboard, the WP install says I am a free member and I need to upgrade. When i go to the website, it shows me as a Gold/Premium member - for another 6 months...

  • Luís
    • Support

    Hi @Aaron Birnbaum,

    I hope had been good today!

    Please, do this procedure:

    1) Go to WPMUDEV -> Manage;

    2) In "Your WPMU DEV API Key" click in the "Edit" button;

    3) After that, login again in the WPMUDEV dashboard;

    I hope this information has been helpful. If I can help you in this or other questions, please let me know!

    Cheers, Luís

  • Luís
    • Support

    Hi @Aaron Birnbaum,

    I hope had been good today!

    Could be some plugin conflicting with WPMUDev Dashboard. Try disable all plugins and enable only WPMUDEV dashboard and then do the same procedure:

    1) Go to WPMUDEV -> Manage;

    2) In "Your WPMU DEV API Key" click in the "Edit" button;

    3) After that, login again in the WPMUDEV dashboard;

    Cheers, Luís

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