Trying to run a backup

Managed backups are not running. I get a 405 not allowed error.

  • Nastia

    Hello Carolyn

    Hope you are doing well!

    Although the system Info showing that your site is running on Apache the Snapshot returns 405 NOT ALLOWED nginx/1.12.0

    This issue is related to server configuration. If a Varnish cache is enabled on your server, please try to deactivate it and run Managed Backup one more time. If the issue still persists, please try a workaround mentioned in this thread.

    Add this line to config file:

    error_page  405     =200 $uri;

    If you are not sure which file you need to edit, please contact your hosting provider so they can do this for you.

    Please feel free to ask any further questions!

    Kind regards,
    Nastia

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