Two Menus - One For Logged Out and One For Logged In

I have one navigation bar but two menus. One is for logged out users. Links are
Home, Chat Times Schedule, Resources, FAQ's, Contact Mary, Registration.

For logged in users the menu changes to
Home, Forums, Chat Rooms, My Membership, My Account, FAQ's, Resources.

It is working fine for me but two of my members are not getting all the links after they log in. Their screenshots show:
Home, FAQ's, Resources, Discussions About Being LGBT, Theological Discussions (the last two were new forums I just added last night)

Can you please help.

  • Nastia
    • Support Rock Star

    Hello Mary, I hope you are well today!

    Please navigate to Membership 2 -> Protection Rules -> Menu Items section and make sure that you have modified access for all your menus.
    For example, everyone has access to "Theological Discussions" menu.

    Please tell me, to what membership the two members belong so I could investigate it further.

    Please advise,

    Kind Regards,

  • Mary
    • Wisp of the WP Loop

    Thank you Nastia. I suspect you are right. I have adjusted the menu protections now and have written to the members who were having the problems. I will close this ticket since I'm nearly positive that this will fix it.

    Many thanks!

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