Ultimate Facebook not working – Elegant Themes Divi

I've installed the plugin to MU and single site. With single site install the Facebook app configuration completes but..

1. doesn't autopost (all the settings are there)

With multisite install I use the same Divi Theme with some typical plugins like WPML (disabled) but the Ultimate Facebook Installation halts to the

Ultimate Facebook settings/Permission&Tokens

I've spent at least 3 hours reading your forum and tested the obvious so my questions are:

a) are the known incompatibilities in my setup

b) should I grant you access to Facebook app threw Roles if I missed something but similar setup works partly on my single site

The single install gave one alert included as an image

  • Adam Czajczyk
    • Support Gorilla

    Hey Pete,

    I hope you’re well today and thank you for your question!

    The error shows that there might be to low permissions set at Facebook’s site for your App. Since there’s no easy way to extend it now, I think the simplest workaround would be to create a new App for Ultimate Facebook and then re-authorize it with Ultimate Facebook plugin, making sure that the

    “Extra permissions” -> “Use minimal possible permission set” option

    is disabled (not checked) at “Facebook” -> “Facebook Settings” page -> “Permissions & Tokens” tab.

    Please give it a try and let me know it if helped (sometimes the simplest solution works best).

    Cheers,

    Adam

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