Ultimate Facebook Not Working on 2 Sites

Hello, I am having the same issue at Hispanicize.com. Neither WordPress or FB comments are appearing. I have attached both the granted permissions and site url screenshots to help expedite this. Please let me know what else you need to help troubleshoot.

In addition, the plugin is not working properly at BeingLatino.us – although the wordpress comments are working for this site. When we made a test post, the default homepage title is appearing on the fan page and the article title appears in the feed along with the appropriate title… This site is under maintenance mode, so I would need to give you a temp login.

Thanks!

  • aecnu
    • WP Unicorn

    Greetings volt,

    Welcome to WPMU Dev!

    Thank you for this great question and bringing this significant issue to our attention.

    I have tested this out in our development environment and unfortunately I cannot replicate the issue.

    However, I’ll see if I can get the lead developer in here to assist / give you some advice as to the possibilities that could be causing this issue.

    Cheers, Joe :slight_smile:

  • volt
    • New Recruit

    That Joe. If I could get someone to look at this sooner, rather than later, I would greatly appreciate it — one client sent out 2 national news releases on Tuesday and the comments are totally down. The other is launching on Monday…. and I posted this on Tuesday, and no one responded, so I had to repost.

  • Vladislav
    • Dead Eye Dev

    Hello,

    After taking a look at http://www.hispanicize.com, I noticed that there are 2 distinct sets of OpenGraph tags on your page, which may have been what’s causing the issue. One set of OpenGraph tags comes from Ultimate Facebook, while I suppose the other set comes from Yoast SEO plugin. Can you please re-configure your Yoast SEO plugin so it doesn’t output any OpenGraph tags to your page header? Since Ultimate Facebook does this as well, you don’t need those ones too.

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