Ultimate facebook: "Please, enter correct Facebook API settings"

Hello

I've read both of these:

https://premium.wpmudev.org/forums/topic/ultimate-facebook-not-recognising-fb-app

https://premium.wpmudev.org/forums/topic/ultimate-facebook-registration-not-working

And neither is helping.

Additionally, the Error Log isn't logging anything (but maybe it should?).

We are trying to finalize a project and this step / plugin is essential.

Thanks in advance for your help.

mfs

  • ChiefAlchemist

    p.s. from the console I'm getting "Options0 is not defined"

    This is the code snippet:

    //<![CDATA[
    jQuery(document).ready( function($) {
    //step 0 pointer (Current) var options0 = {"content":"<h3>Ultimate Facebook settings<\/h3><p>This tutorial will help you in configuring Ultimate Facebook settings. You can re-take the tutorial anytime by using the restart link in contextual help.<\/p>","position":{"edge":"top","align":"left"},"pointerClass":"wdfb_options_tutorial-pointer"};
    options0 = $.extend( options0, {
    next: function() {
    $.post( ajaxurl, {
    pointer: '0',
    step: 'next',
    action: 'dismiss-wdfb_options_tutorial-pointer'
    });
    $(window).scrollTop($('#wdfb-section_header-wdfb_api').offset().top-300); $('#wdfb-section_header-wdfb_api').pointer( options1 ).pointer('open').focus(); },
    prev: function() {
    $.post( ajaxurl, {
    pointer: '0',
    step: 'prev',
    action: 'dismiss-wdfb_options_tutorial-pointer'
    });
  • Vinod Dalvi

    Hi @mfs,

    Sorry to hear of the problems you are having.

    I have tested it on my test using latest version of Ultimate Facebook and it worked fine without any issue.

    Could you please try deleting and re-installing the plugin?

    I fit doesn't help then would you mind if I logged in to your site and did some testing? This might help get to the bottom of this faster. If this is ok, just grant me temporary admin access to your site by clicking "Grant Access" button in the WPMU DEV Dashboard Settings from the following path and reply on this thread after granting it?

    Admin -> WPMU DEV -> Support -> Support Access Tab

    Kind Regards,
    Vinod Dalvi

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