Ultimate facebook won't show comments box in posts

I have just installed and configured the ultimate facebook plugin but the facebook comments box won’t show up under each post. Only the regular wp comments show up. Is there something wrong with my theme?

  • Kimberly
    • Champion of Loops

    Hello there :slight_smile:

    Are you looking to allow users to comment with Facebook? or are you saying that Facebook comments are not showing on the post?

    I believe the plugin will not import old comments, but only show new ones. Can you verify that this is the case? Also, it takes a few minutes for it to show sometimes.

    Best,

    Kimberly

  • wp-mu-user
    • Flash Drive

    I have added the suggested hook to my comments.php file from my theme with no success. The Facebook comments won’t show up.

    I have installed other facebook comment plugins and they work. But Ultimate facebook is not working

    Please help

  • Tom Eagles
    • Syntax Hero

    Greetings and thanks for being a great community member.

    We haven’t heard from you on this one for long and I am doing a regular followup to see if there is still something we can assist you on this thread.

    Just to manage the support issues more efficiently, I am marking this thread as resolved for now however this is not being done to avoid your questions in any way.

    Please feel free to mark this is “Not resolved” in case you have further questions and we would be back on it.

    Thanks a lot for being with WPMU DEV.

    Cheers!

    Tom

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