I’m trying to cancel my subscription. I know how to do this – problem is it won’t let me!
I can log in fine the first time, then go to Modify Account and then click on Cancel Subscription. I’m then taken to another login page. When I click the Google login button (which is how I logged in the first time around), it just opens a blank popup window and nothing happens.
From this point onwards, I’m not able to log into the site at all till I delete all cookies and try again. Then the same problem persists.
I know it’s probably not, but this ordeal is leading me to wonder if this is some sort of a way to keep billing customers and avoid them from deleting their account!