Unable To Edit/Change Profile Pics

I am trying to upload a pic of a member named Ted. I usually do this from the Dashboard but when I click on "Edit Profile Pic" nothing happens. I tried it in Safari and Firefox. Same thing with both browsers. I tried uploading in Network Users and then in Christian Gays Users. It won't work for either.

I am able to click on his profile and edit profile pic as a user, but when I upload, part of the pic is cropped. It says "Crop" but you can't move the image to crop it properly, so one side of him is chopped off. Please see screenshots.

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