Unable to Enroll in Courses in Coursepress Pro

Hello,

I am trying to "Enroll" in a course. I fill out the sign up information and submit. The form validates and shows the loading gif animation for a few seconds and then the popup box goes blank and never loads to anywhere. The user is created but is not added as a student to the course.

You can see what I am talking about here: http://factorperformance.com/courses/high-performance-you/

I have already gone through and updated/deactivated all the plugins and reverted the theme to default. Problem persists.

I have already granted site access.

  • Tyler Postle

    Hey ChooseGrowth,

    Hope you're doing well today and thanks for your question!

    I'm thinking this has to do with cloudflare. Did you deactivate that plugin when you did your plugin check? Make sure you clear cache before testing too just in-case.

    I tested this out on my installation as well and it signed up as expected. Only difference I can see here is that you're using cloudflare. If that is the issue then we can look into a way to get around it for you :slight_smile:

    Look forward to hearing back!

    All the best,
    Tyler

  • Tyler Postle

    Hey ChooseGrowth,

    Thanks for getting back to me :slight_smile:

    Are all your sites on the same hosting?

    Do you mind sending in your FTP and WP login so we can take a closer look here? You can send it privately through our contact form: https://premium.wpmudev.org/contact/

    Send in:

    Subject: "Attn: Tyler Postle"
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    Select "I have a different question" for your topic - this and the subject line ensure that it gets assigned to me :slight_smile:

    https://premium.wpmudev.org/contact/

    This way I can take a closer look and debug further, if I'm not able to find anything I'll pass it onto one of our coding experts.

    Look forward to hearing back on this!

    All the best,
    Tyler