Unable to login

Hi!

A little confused. I originally signed up for pro to further optimise my images. I was greeted with a plethora of information/ downloads/ sign ins I wasn't prepared for. I downloaded the dashboard but can't seem to figure out how to activate it or see it on my wp admin dashboard. Any help would be great! Thanks.

  • Milan

    Hello Victoria ,

    Hope you are well today and thanks for asking us. :slight_smile:

    You can activate it from Plugins > Installed > WPMU DEV Dashbaord > Activate. If you are not able to activate it, please do send me your ftp and wp admin credentials via our secure contact form so I can do that for you. :slight_smile:

    Our private contact form: https://premium.wpmudev.org/contact/

    Select "I have a different question" for your topic - this and the subject line ensure that it gets assigned to me :slight_smile:

    Send in:

    Subject: "Attn: Milan Savaliya"
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    Once we have this information then I can debug the issue further :slight_smile:

    Look forward to hearing back!
    Best Regards,
    Milan

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