Unable to Login WPMU DEV Dashboard

I am having difficulties logging into my dashboard once the Plugin is installed. I have already contacted my hosting provider (BlueHost) and they have tried troubleshooting and logging in with my credentials as well. I was told they are being blocked by you guys and that I was to contact you all for a resolution/to unblock them.

I have posted my error that comes up below:

Your server had a problem connecting to WPMU DEV: "cURL error 6: Resolving host timed out: premium.wpmudev.org". Please try again.

If this problem continues, please contact your host with this error message and ask:

"Is php on my server properly configured to be able to contact https://premium.wpmudev.org/api/dashboard/v1/ with a POST HTTP request via fsockopen or CURL?"