Unable to Select Template Category

Hi, sorry for the duplicate post but I haven’t heard anything back in 4 days from support from my original thread HERE.

From Other Thread: “Hello, I have template categories set up but the category buttons do not toggle the categories at all. In fact, no matter which button is pushed, “ALL” remains selected. Any ideas?”

I’ve granted access to support. It’s open until tomorrow evening.

Thanks for any help,

Jason

EDIT: Ugh, I put this in the wrong category. Would an Admin please move this to Pretty Plugins? Thanks!