Unable to unmap domain

Hi,
I'm struggling to unmap domains on my network. When I click the trash icon, I get a message asking me to confirm, I click yes and nothing happens and the domain is still mapped.

I have granted support access for this issue already
Sam

  • Adam Czajczyk

    Hello Sam,

    I hope you're well today and thank you for your question!

    I accessed your site and I see that there are many domains mapped. I wouldn't want to "break" anything so would you mind telling me on which subsite(s)/domain(s) I can freely test it?

    Can you also please enable WP debugging by adding following lines to the "wp-config.php" file of your site:

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY", false);

    Make sure that these lines are above the '/* That's all, stop editing! */' line and then after you added them, try unmapping that domain in question. Then please download the "debug.log" file from "wp-content" folder of your site, rename it to .txt and attach to your reply here. If this file is bigger than 5MB, upload it please to some storage service (e.g. your Google Drive or Dropbox account) and share a download link with me here.

    Best regards,
    Adam

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