Valued Support Team,
we strongly believe you may understand that we are utmost concerned about our requested support ‘membership2 PRO’ and it’s involved elements to it.
You know it best: Launch was 2015/06/06 most
Since we run from one trouble into the next…
Today, pretty much 4 week later we are are still unable to progress; please – seriously – how much time time do we have to calculate until we get a response and finally a ‘proper m2 PRO’ feature?
Wouldn’t it be at least a nice courtesy to inform at which queue position a support request is including an estimate when an issue might be fixed?
We do understand that everyone off you professionals has to have off time and/or a long list of support request to deal with… but we are wondering wouldn’t it be a nice gesture too e.g. to send out an automated message when one can expect the next step of help…?
We urge you dearly, please take utmost care serve us soon while ensuring we don’t have any additional hassle with m2 PRO and it’s related elements, this time in conjunction with Registration a new user based on BuddyPress xProfile.
Thanks for your attention.