Up Grade to WP Smush Pro Free Trial

I upgraded to the 14 day free trial of WP Smush Pro. However, when I try to upload the plug-in, it give me an error message: ERR_ACCESS_DENIED

The website is http://www.fortworthhomerepair.com, and is share hosted by Bluehost. I have had trouble uploading other plugins before. My name is Terry Luttrell

  • Adam Czajczyk

    Hello Terry,

    I hope you're well today and welcome to the community!

    The "ERR_ACCESS_DENIED" an error returned by your browser. It can be based on a server response but usually is caused by some firewall/proxy software running either on your computer or in your network that you use to access internet.

    Please check your machine that you are using to access the site if there is any antivirus software and/or firewall enabled and try disabling it temporarily to see if that helps. If yes, then you might need to add a rule to the firewall that would allow your browser (most likely it's Chrome, is it?).

    Please also try using a different browser to see if it behaves the same way or not.

    Let me know if that helped, please!

    Best regards,
    Adam