Update Failed: Download failed. Forbidden - update dashboard & snapshot

http://studiohof.com/angius_new/

I have hit the button that releases support to you, but am not sure if it actually worked.

ON an earlier post I saw to whitelist these IP's - this has now been done at the firewall.
66.135.60.59
66.135.49.214
66.135.60.64

104.236.238.22
104.236.50.140