Upfront not loading using Issue template

The upfront builder don't load and generates this errors:

http://wp-content/themes/upfront/wp-content/themes/upfront/elements/upfront-newnavigation/css/unewnavigation-style.min.css?ver=4.7.3 Failed to load resource: the server responded with a status of 404 ()
jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1
jquery.js:3 The specified value "!" does not conform to the required format.  The format is "#rrggbb" where rr, gg, bb are two-digit hexadecimal numbers.
ja @ jquery.js:3
ContextMenu.js Failed to load resource: the server responded with a status of 404 ()
require.js:32 Uncaught Error: Script error
http://requirejs.org/docs/errors.html#scripterror
    at J (require.js:8)
    at HTMLScriptElement.onScriptError (require.js:29)
http://wp-content/themes/upfront/wp-content/themes/upfront/elements/upfront-contact-form/templates/ucontact.html?ufver=1.8 Failed to load resource: the server responded with a status of 404 ()
require.js:32 Uncaught Error: http://wp-content/themes/upfront/wp-content/themes/upfront/elements/upfront-contact-form/templates/ucontact.html?ufver=1.8 HTTP status: 404
    at XMLHttpRequest.o.onreadystatechange (main.js:51)
uf-issue Failed to load resource: the server responded with a status of 404 ()
unewnavigation-style.min.css Failed to load resource: the server responded with a status of 404 ()
  • Rupok
    • Support Ninja

    Hi Przemek,

    Thanks for creating the ticket. I've pinged our SLS (Second Level Support) guy already regarding this issue and he is working on this. We will update you as soon as we get anything from him.

    I will appreciate your patience.

    Have a nice day. Cheers!
    Rupok

    • Tyler Postle
      • CGO

      Hey Przemek,

      As we discussed in live chat the other day. I spoke with Ivan about the change he made to resolve the issue earlier and the problem is that for some reason your server reports the "get_template_directory" with two starting slashes. e.g. //path/to/theme - the line he added earlier removed one of the slashes, but if get_template_directory is queried elsewhere too then it could still cause problems, but that shouldn't be the case with Upfront now.

      I do see that your background still isn't showing up, it's because of a conflict with your "Kast" plugin. If you deactivate that then it works properly. Kast is giving this console error:

      Uncaught TypeError: Cannot read property 'offsetWidth' of null
          at e.init (jquery.kast-1.3.min.js?ver=1.3:1)
          at e (jquery.kast-1.3.min.js?ver=1.3:1)
          at Function.a.kast (jquery.kast-1.3.min.js?ver=1.3:1)
          at HTMLDocument.<anonymous> ((index):99)
          at i (jquery.js?ver=1.12.4:2)
          at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
          at Function.ready (jquery.js?ver=1.12.4:2)
          at HTMLDocument.K (jquery.js?ver=1.12.4:2)

      I'd suggest reaching out to Kast's support team as they will know best what is causing that in their plugin.

      Hope that helps! If you still run into other issues with Upfront after that then let us know.

      Cheers,
      Tyler

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