Upfront Parrot - Post region and menu problems

Hi,

I can't seem to get ride of or change a region at the very top of my posts. Something about "download"?
Also, I can't change the post menu. It will not save to another menu, nor will it minimize to the icon. Nor can I delete it. Settings always revert back to the default after saving and viewing.
One more thing, the font style button (accessing p, h1, h2, etc.) in the text editor doesn't do anything except adds a return. No styles are changed, nor can you add one.
I've granted access to thepromall.com for the subsite theprobiz.com. It's a sandbox for changes to thepromall.com site.

Thanks!
Chuck S.