[Upfront] UpFront not working, media swap

Swapping media on Upfront does not work when I have multi site enabled. If I go back to single site it does work. I have attempted to clear cache and do a complete restore and when I enabled multi site again, it stopped working with swaping media.

  • Dimitris
    • Support Star

    Hello Bernard,

    hope you're doing good today and thanks for reaching us! :slight_smile:

    Could you please access your server through FTP, edit the wp-config.php file and insert the following line just above the /* That's all, stop editing! Happy blogging. */ comment:
    define('UPFRONT_DEBUG_LEVELS', 'dependencies');

    Then try to insert a new image. If the issue continues, please edit the same file again, find a line like
    define('WP_DEBUG', false);and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That's all, stop editing! Happy blogging. */ comment)

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set('display_errors', 0);

    Then try to insert another image again, in order to replicate the error.
    By doing so, a /wp-content/debug.log file should be created. Simply download it, rename it to debug.txt and attach it here in your next reply. If size of text file exceeds the 5MB limit of our blog, please use a service like Dropbox and post the shareable link instead.
    Ref: https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

    Warm regards,

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