Hi Guys,
I'm using the membership plugin to good affect, but need some help with the following issue please...
Okay, so I have my site setup that on registration all users receive a 14 day free trial. Then, after the 14 day trial, the user must purchase a membership plan ( 1 - 3 - 6 or 12 month subscription) in order to use the site.
The problem I'm facing however is this...
How does a user on a 14 Day Free Trial upgrade their membership (become a paid member) before their 14 days have expired?
If they try to do this during the trial period they are directed to the upgrade page, but rather than displaying the various choices of membership that occurs when the 14 days are up, the page instead says:
Completed: Thank you for joining
It looks like you are already a member of our site. Thank you very much for your support.
If you are at this page because you would like to create another account, then please log out first.
How can I get ensure that users can upgrade their membership whilst still on their 14 day free trial?
Thanks
Rob