upload file for downloadable products not working

Hi,

I have problems with uplaading "product images" and as well the "downloadable file url" field.

1) Product image Uplad window will open in a new window (and then not work)

2) I cant press the Upload file Button for downloadable products at all. nothing happens.

Is it some setting on my server? or a conflict with plugins?

Thanks for your support!

  • Timothy Bowers
    • Chief Pigeon

    Hey there.

    Firstly can you please update the version of MarketPress you are running to 2.6.2.

    If that doesn't resolve the issue then it could be a plugin or theme conflict. To test you will need to deactivate all plugins and revert to the Twenty Eleven theme.

    Then test again, does it work?

    If so you would activate each plugin and the theme one at a time, each time testing to see if the conflict is back. When it crops back up this will let us know the plugin or theme.

    Let me know how that goes.

    Thanks.

  • yourmedia_at
    • Design Lord, Child of Thor

    worked- there was a conflict, sorry for bothering.
    thx!

    another issue would be:

    When the user finsihes his order this message will be shown:
    "You may track the latest status of your order(s) here"

    how to delete it? i dont need ordertracking.

    Thx!

  • Timothy Bowers
    • Chief Pigeon

    worked- there was a conflict, sorry for bothering.
    thx!

    It's no bother! :slight_smile:

    For you last question, I took and quick look and see in file:

    /marketpress/marketpress-includes/template-functions.php

    Around line 733:

    if (!$mp->global_cart) {
          //tracking information
          $track_link = '<a href="' . mp_orderstatus_link(false, true) . $_SESSION['mp_order'] . '/' . '">' . mp_orderstatus_link(false, true) . $_SESSION['mp_order'] . '/' . '</a>';
          $content .= '<p>' . sprintf(__('You may track the latest status of your order(s) here:<br />%s', 'mp'), $track_link) . '</p>';
        }

    That relates to the tracking information you see. You could comment out or remove it.

    Keep in mind though that any edits to core plugin files will need doing upon every update.

    We have also just made another new release so you may wish to update first.

    Thanks.

  • yourmedia_at
    • Design Lord, Child of Thor

    thanks so much, that did the job!

    am having already the next question: having this error when purchasing via paypal chckout:

    There was a problem connecting to PayPal to setup your purchase. Please try again.
    10002 - Security error - Security header is not valid

    (filled in api signature correctly)

    what went wrong?

  • yourmedia_at
    • Design Lord, Child of Thor

    hi timothy- cause you hepled me out so wonderfully with deleting the order status - maybe you are also the right person to aks this?

    https://premium.wpmudev.org/forums/topic/how-to-delete-messages#post-267647

    Please have a look at the screenshots i added there.
    there are two field for "already been here" - users which i need to delete from the marketpress functions.php (i guess)

    thing is- i dont want user to login via wordpress at all.

    many thanks!!

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