I've had a chat with my hosting provider about the many downtimes I've had accross all my websites.
They tell me that it is an issue related to your services, that the websites are in fact up and running 99% of the time.
Here is the chat transcript :
Dian Tue, 09/18/18 11:38:49 am Europe/Paris
Hi Gregoire, how can I help you?
Gregoire 11:38:59 am
All my websites are down 11:39:03 am
Dian 11:39:04 am
Yes, it is a temporary issue with the UK server, we are working on the fix right now.
Gregoire 11:39:14 am
It happens a lot lately
I use an uptime monitor
and I keep receiving alters
at least 5 per day, for each website
Dian 11:41:42 am
The issue is from now so websites have been up in previous days. Would you provide us with monitor results you`ve had so we can take a look.
Gregoire 11:43:34 am
Here is an example :
Dian 11:46:39 am
Everything should be back to normal now.
Gregoire 11:54:32 am
How can we make sure that uptime is better in the future ?
88% over the last 30 days isn't good enough
Dian 11:56:35 am
I believe that the Uptime monitor you use is returning a false positive results, the real Uptime is around 99% in the last 30 days.
Your website has been running without issues in the past 30 days, today is the first time that the server has returned off time for around 15 minutes. 11:58:13 am
Gregoire 11:59:17 am
How do you explain that the monitoring gives different results ?
Dian 12:01:24 pm
It is possible for the monitor to ping the website very often so ModSecurity to block their IP for 15 minutes because of security measures. Another reason is the website to return a local error which can cause this error, so if you see a downtime again, please contact us as soon as possible so we can check the website immediately. We`ve checked the website and everything looks good now.
Gregoire 12:05:25 pm
OK, I'll have a word with WPMU about the monitoring
have a nice day
How do you feel about this issue ?