[Uptime] Reports site being down

Uptime is reporting my website to be down for more than 2h, but the site is working. The reason is 403 Forbidden.

  • Predrag Dubajic
    • Support

    Hi Troy Media,

    Can you make sure that there's nothing blocking below IPs on your end and try whitelisting them because it seems that something is preventing Uptime to reach your site and that's why it's giving this error.

    34.196.51.17
    52.57.5.20

    I would suggest checking .htaccess rules for any blocking and whitelisting above IPs in any firewalls that you might have on your site or server.

    Best regards,
    Predrag

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