Uptime says that site is down, but it's not

Uptime says that my site is down for 2d 1h 22m and shows the following error
Error: write EPROTO 139813891807040:error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure:../deps/openssl/openssl/ssl/s23_clnt.c:802:

But my site is working fine. What is the cause?

  • Nithin
    • Support Wizard

    Hi Mohammad,

    Hope you are doing good today. :slight_smile:

    This could also happen, if the cURL version running is not updated. I don't see any mentions about cURL versions in the above responses, could you also double check with your hosting provider what's the cURL version? Such issue could appear, if the cURL version is lesser then 7.40.

    https://unix.stackexchange.com/questions/192944/how-to-fix-curl-sslv3-alert-handshake-failure

    Could you please double check this with your hosting provider, and check whether PHP/cURL could be upgraded to latest version?

    Please let us know how that goes. Have a nice day ahead. :slight_smile:

    Regards,
    Nithin

  • MO
    • Flash Drive

    Hello Nithin,
    here is my system info:
    curl --version
    curl 7.59.0 (x86_64-pc-linux-gnu) libcurl/7.59.0 OpenSSL/1.0.2q zlib/1.2.3 nghttp2/1.14.0
    Release-Date: 2018-03-14
    Protocols: dict file ftp ftps gopher http https imap imaps pop3 pop3s rtsp smb smbs smtp smtps telnet tftp
    Features: AsynchDNS IPv6 Largefile NTLM NTLM_WB SSL libz TLS-SRP HTTP2 UnixSockets HTTPS-proxy

    PHP version: 7.0.33

  • Ash
    • WordPress Hacker

    Hello Mohammad

    Are you using self signed SSL certificate?

    Also, do you have any other hosting? If so, can you create a sandbox site of this site to that hosting? Then we can try to connect with uptime and we can figure out if it is related to that specific server or anything within your site.

    Please let me know about this. Have a nice day!

    Cheers,
    Ash

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