URGENT SUPPORT PLEASE - m2p support

My legal club = MLC
My shopping club = MSC
This email relates to the MSC site with references to MLC
I want M2P and the joining process and user experience to be the same on each site with slightly different content of course – systematically the process needs to be the same
I have downloaded M2P on MSC and set up a new stripe account. I have copied the pages on M2P on MLC over to MSC and where appropriate just amended the content.
1. Join now button site in top right hand corner links to sign up page – however on sign up page the content I drafted beneath the sign up box is not appearing on the page (contrary to my legal club where I did exactly the same thing) – in the dashboard for MSC I have done bullet points with benefits of membership that are not appearing on the site
See http://myshoppingclub.co.uk/register-2/
Compare with https://www.mylegalclub.co.uk/join-now/

In the dashboard for MSC when I click settings and use the general tab I have the following headings:

• Membership list
• Registration
• Account
• Protected page
• Thank you page
When you select view page on membership list the bullet points I reference above are shown – why they are not appearing on the sign up page on MSC I don’t know HOWEVER – the page link for MSC says register 2 – with MLC the link is join now and in the M2P dashboard for MLC the headings are different under M2P settings – general
• Memberships (as opposed to membership list on MSC)
• Join now (as opposed to registration)
• Member login (as opposed to account)
• Protected content (as opposed to protected page)
• Registration complete (As opposed to Thank you page)
Why are these headings different on the 2 sites? How do I make MSC have the same headings as MLC in settings – general on M2P? when I use the drop down arrows new page titles are not available?

2. The log in button top right – and existing member log in button does not take me to a link how do I fix this

3. The join now button in the main site (not the top right hand corner) does not take me to sign up

4. When I am in the dashboard for MSC and I select view site under the name my shopping club at the top header it takes me to the site but prevents me from accessing the dashboard – this is different to MLC where I can flick between the two

  • faydra_deon
    • WordPress Warrior

    Hello, @Sean:

    Is it possible for you to entirely set up the functionality you want on one site, and then use Snapshot to "clone" and backup the first site and then restore it to the second site?

    That way, they will have identical everything until you go in and change the things that should be different on the second site.

    Forgive me if I'm thinking too simplistically.

    Faydra...

    • faydra_deon
      • WordPress Warrior

      Apologies, @Sean:

      I would need to access the Dashboard of both sites in order to check out your settings.

      I actually used to do this for free by giving members my contact information, but I've been told by @Timothy Bowers that I'm not allowed to offer my services outside of posting to the WPMU Dev forums, so hopefully a staff member will visit your thread soon and help you out with this.

      Faydra...

  • Nastia
    • Support Rock Star

    Hello @Sean, I hope you are well today!

    I'm sorry to hear you have issues with a Membership 2 plugin

    Thank you @faydra_deon for chipping in :slight_smile:

    1. in the dashboard for MSC I have done bullet points with benefits of membership that are not appearing on the site

    Please have a look at the attached screenshot named list.png. I can see the checklist on MSC site. Have you fixed this issue or you still can't see them?
    In this case please install a cache plugin. Please have a look at the most common plugins that are used with WordPress:
    https://wordpress.org/plugins/w3-total-cache/
    https://wordpress.org/plugins/zencache/

    And please clear cache and cookies in your browser.

    Regarding the url slug
    /register-2/
    You can change it by navigate to Membership 2 -> Settings -> General tab. Locate there Membership 2 Pages , you will see there a list of pages:

    - Membership list
    - Registration
    - Account
    - Protected page
    - Thank you page

    Edit each one and change the slug from there. Please see the attached screenshot Membership2settings.png.

    2. The log in button top right – and existing member log in button does not take me to a link how do I fix this

    Would you please grant support access from your Dashboard > WPMU DEV > Support > Support Access so that I can check?

    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    3. The join now button in the main site (not the top right hand corner) does not take me to sign up

    By clicking on the Join Now button I was redirected to
    http://mydomain.uk/register/

    Please follow my instruction from first answer an locate the url of "Membership list", place this url into Join Now button and the member will be redirected to a sign up page.

    4. When I am in the dashboard for MSC and I select view site under the name my shopping club at the top header it takes me to the site but prevents me from accessing the dashboard – this is different to MLC where I can flick between the two

    Would you please grant support access so I can check? Please post here once you do, so we would know.

    Have a nice day and take care :slight_smile:

    Kind Regards,
    Nastia

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