URL Redirection in SmartCrawl not working


I had a quick chat with Violeta earlier but was on a train and couldn't keep the chat connected. A subsequent message from Violeta advising me to try a conflict test, which I have now done. Redirection still not working with no other plugins enable and using the default theme. See the attached screenshots. Support access to the site is still enabled and I have a full backup from around 10 minutes ago.