Use with anonymous visitors

Before I install and activate this plugin I am wondering how well it will suit my needs.

The website I want to use this for is a lead capture page. When a visitor lands on the page I want this to allow them to anonymously ask any questions they may have before they request information. On the back end I would want to allow several members of this companies team to actively await an opportunity to communicate with the guest.

Will this plugin work for what I need?