User sync is not working

I'm getting errors setting up sync and would like some help. I am trying to sync users from a subsite to the main site as most users were created in sub site but the users never copied to the other site.

  • Katya Tsihotska

    Hi Rene Landry

    Hope you are doing well today!

    Unfortunately, WordPress User Sync plugin only supports single WordPress installations - it will not work correctly on Multisite WordPress.

    There is plugin that will allow you to sync users across Multisite - its
    With this plugin, users are assigned a default role for each of your sites. You set the default role for each site and this plugin applies it. You can assign different roles for each site or keep a site private by assigning no role.

    The Multisite User Management settings section is near the bottom of the Network Admin > Settings > Network Settings page.

    This plugin was last updated 3 years ago, but it still works fine for me.

    If you have any additional questions please let me know and I’ll be happy to help.

    Kind regards,