Users can't log in through Facebook or Twitter. I had my

Users can't log in through Facebook or Twitter. I had my developer register the site with both and provide App IDs, but they don't work.

I followed the link to "Register this site as an application on Facebook's app registration page", but the link takes you to a new area without the feature I need.

What do I do?

Everyone is making fun of the chat room because nobody can log in other than as a guest or as a WP user.

Here is the page I have it installed on. http://fluidtalkradio.com/?page_id=17

Please advise.
Nik

  • Ash
    • WordPress Hacker

    Hello @Nik

    Welcome to WPMU community!

    I hope you are well today and thanks for asking the question.

    When I tried to login by facebook, I got this message:

    App Not Setup: The developers of this app have not set up this app properly for Facebook Login.

    So, this is clear the app is not setup correctly.

    I followed the link to "Register this site as an application on Facebook's app registration page", but the link takes you to a new area without the feature I need.

    In which link you are sent to?

    Please note that, you need to create facebook and twitter app to enable login via facebook and twitter.

    Cheers
    Ash

  • Predrag Dubajic
    • Support

    Hey Nik,

    Here is a step by step instruction for app creation.

    Facebook:
    Go to https://developers.facebook.com/ and click on Apps > Add new app (screenshot 1) and select website (screenshot 2). Click on Skip and Create App ID (screenshot 3). Fill in the fields and click on create App ID.
    Once the app is created go to settings in the left sidebar click on +Add Platform, select website and enter your site url (screenshot 4).
    From settings tab you can also copy your App ID and App Secret.

    Twitter is easier to create, just go to https://apps.twitter.com/app/, log in to your account and click on create app button, fill in the fields and the app will be created.

    Hope this helps.

    Best regards,
    Predrag

  • Nik Kolidas
    • New Recruit

    Thank you. It looks like I got the Facebook log-in to work correctly, but Twitter seems like it's not working still. The app was created on my account initially, so the app ID etc. is the same as before. I did find a "log in with twitter" option on the app page unchecked (I checked it now) and it seems to pop up for me when i attempt to log in via twitter, but I get a blank page.

    Can you test it and tell me if you get a different result. It could be my cache.

    Nik

  • Predrag Dubajic
    • Support

    Hey Nik,

    I tested it with Chrome and Firefox, both browsers are returning blank page.
    Would you mind allowing support access so we can have a closer look at this?
    If this is ok, just grant me temporary admin access to your site by clicking "Grant Access" button in the WPMU DEV Dashboard Settings from the following path and reply on this thread after granting it.

    Admin -> WPMU DEV -> Support -> Support Access Tab

    If you have not installed WPMU DEV Dashboard plugin yet, kindly do that here : https://premium.wpmudev.org/project/wpmu-dev-dashboard/ and then allow access as per the above process.

    Best regards,
    Predrag

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