Using WPMUDev training videos on membership pages in OptimizePress

I've been trying to add the shortcodes for the tutorial videos to member content pages in OptimizePress but it keeps giving me a message 'undefined'. I want to add the videos to a members library area as part of a WP support plan, to save me from having to add the plugin to each new site and authorise them all. I'm adding the shortcodes to a content block for custom html or shortcodes, but it seems to not recognise it as a shortcode. I know you guys don't support OP, obviously, but have you had this reported before and is there a solution? Is there a URL to use for each video instead a shortcode?

Thanks, Jasmine