USPS Calculation incorrect – Extra Shipping Cost

OK, I've added a screenshot and I think there's a bug in MarketPress.

I have an order for over $100 and over 7lbs of weight. We have two shipping methods, Media Mail and Priority Mail and the location of the customer is in Georgia US. I use the shipping method of calculation based on weight and this order came through with a shipping cost of .50 cents.

Based on other calculations of other orders and their accuracy I had to dig into why this order was different.

One of the products on the list contained an 'Extra Shipping Cost' of .50 in the product set-up. It appears that this field became the entire shipping cost and not an extra shipping and with this field filled in, it didn't calculate shipping for any of the other products.

This appears to be a bug. Attached is the screenshot of the order.

  • Kimberly
    • Champion of Loops

    Hello Justin!

    I've set up a test environment for this and it is working fine for me.

    However I did notice that only the special shipping showed when there was an issue with one of my settings.

    Are you testing? Is the weight table working otherwise?

    Any other details you can give on your setup would be helpful if there is something special I can do to replicate your issue exactly.

    Best,

    Kimberly

  • Justin
    • The Incredible Code Injector

    Hi Kimberly,

    Thank you for taking a look at this.

    However I did notice that only the special shipping showed when there was an issue with one of my settings.

    I’m not sure what you are referring to above. Which setting?

    The weight table seems to be working otherwise as I have had several orders come through fairly accurate. This was only one order that was incorrect.

    I will run through some more testing and reply here with any results I find.

  • Kimberly
    • Champion of Loops

    I’m not sure what you are referring to above. Which setting?

    my apologies for not being clear, I had used the wrong weight variable in the options page.

    Any updates? It’s been a while since we’ve heard from you! or are you good to go? Just re-open if you need!

  • Justin
    • The Incredible Code Injector

    Hi Kimberly,

    Thanks for following up. The update is the update you all provided that allows for a handling fee per order. I’d recommend eliminating this extra fee per product all together and maybe replace it with weight padding or something like that.

    I removed all those individual fees per product the day it miscalculated and it wasn’t a viable solution anyway.

    With your latest update of MarketPress the handling fee on a per order basis resolves my situation completely.

    Thanks again.

  • aecnu
    • WP Unicorn

    Greetings Justin,

    Thank you for letting us know that this issue is now resolved:

    With your latest update of MarketPress the handling fee on a per order basis resolves my situation completely.

    Thank you for being a WPMU Dev Community Member!

    Cheers, Joe

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