Video Tutorials do not display

I have the Video tutorials installed and working on my test site but they are not displaying on the live site.

The only difference I can see is that the settings page is actually different on the 2 sites. There is a WPMUdev key field on the test site settings page but it is not on the live site. I do not know if this is the cause of the problem or not - but it is the only difference I can see. There is no menu on the dashboard for the video tutorials.

I have provided access to site.

  • Dharmendra

    Hello antKat,

    I hope you are well today and thanks for asking the question.

    I have reviewed your network settings, it seems perfect, you have set the video tutorial menu to display as a child menu of the Dashboard, but I could not find the dashboard menu in any of your sites. Please note that the video tutorial menu will not display on the network dashboard.

    Are you using any plugin or custom code to hide the dashboard menu?

    If yes, Could you please try disabling all other plugins to check if for conflicts?

    Please try and let me know if it works.

    Have a great day!