Video tutorials never loading in front or back end of site

I have the integrated video tutorials on both the front and back end of my site. However, regardless of which video is chosen, the video never loads...the spinning wheel just spins and spins. I'm on a dedicated server with unlimited resources. According to Pingdom, my website is faster than 82% of all tested websites. I'm wondering why I can't get these videos to render and am asking for assistance.