Video Tutorials with Mapped Domain on a Multisite Network

The Integrated Video Tutorials plugin works fine on any sub-domain in the multisite network, however on mapped domains, the videos are showing an access denied graphic in the video area. See attachment. Please advise.

  • Adam Czajczyk

    Hello Jason,

    I hope you're well today and thank you for your question!

    The video tutorials can be used on both front- and back-end pages. In case of front-end pages you would need to register mapped domains with your WPMU DEV account as well as the plugin requires access to an API and it's only available for registered sites.

    For back-end, the requirement is to set admin area to use "original domain" (not the mapped domain) and the reason for this is the same as above. From "Integrated Video Tutorials" docs:

    Please note: In Multisite our videos will work with domain name mapping plugins when the admin area is set to use the original domain.

    For use in admin area when it's set to go over mapped domain (instead of original domain) you would also want to register this domains.

    Best regards,
    Adam