Vinod I'm sorry but "You can open the thread either

Vinod

I'm sorry but "You can open the thread either by marking it as not resolved or changing support topic status to open as shown in the attached screenshot." doesn't help me.

I am new to this site.

Where (exactly) do I mark it as unresolved.
There was nothing attached (that I could see).

FYI I am doing this from within the WPMU Dev dashboard - there is nothing I can see to click on or press to get the functionality that I am being told is there! Am I supposed to be somewhere else (eg on your site) in order to see the attachments and /or have the option to mark it unresolved.

Thanks but it is not clear to me.

Am I missing a magic button in the WPMU Dev dashboard? (I have Dashboard. Plugins, Themes, Support, Community, Update and Manage - is it one of those???)

Help appreciated.