Warnings Displayed when trying to upgrade to a higher membership

Hi there,

I changed my payment gateway into Stripe recently, and this warning shows up when people try to upgrade the membership. Do you have a solution for this?

Many thanks,
Nicole

  • Milan
    • WordPress Wizard

    Hello Nicole

    Sorry to hear about your issues.

    I think you are using stripe in live mode right ? If yes then site needs to have active SSL certificate installed to accept payments via stripe payment gateway and I can see that your site does not have SSL installed. So would you please install it first and then test ?

    You would like to get in touch with your hosting provider to know how to install it. :slight_smile:

    Let me if I am missing something.
    Cheers,
    Milan

  • Nicole
    • Site Builder, Child of Zeus

    Hi Milan,

    So you are absolutely right, it is the SSL problem. But right now I have a new issue... Can you help me eliminate a button? Current there are two buttons: "Pay with card" and "Pay now"

    Can you show me how to fix this?

  • Adam Czajczyk
    • Support Gorilla

    Hello Nicole!

    I reviewed your site and I think the reason here would be similar as in case of broken Stripe checkout in MarketPress on your site (which I responded to in your other thread). There are two buttons because there are two Stripe gateways active: Stripe Single Gateway and Stripe Subscription Gateway and the second one has "Pay Now" text set as a "payment button label".

    These settings are all fine and the plugin should display just a single button depending on whichever gateway should be used for the membership. However, it seems either the theme or other plugin(s) is braking it. Therefore a full plugin/theme conflict test would be required. This is described on a flowchart in this article:

    https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    Let me know please about results.

    Best regards,
    Adam

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