We are unable to modify your subscription

PayPal has errors when trying to upgrade membership levels:
"We are unable to modify your subscription. This may be because your existing subscription calls for no more payments to be made or because it has been"

To fix it change the two occurrences of <input type="hidden" name="modify" value="2"> to <input type="hidden" name="modify" value="1"> on gateway.paypalexpress.php - see https://premium.wpmudev.org/forums/topic/paypal-error#post-156675 for more info.

Please pass this info on to your developers so that they can fix it in the next upgrade.

Thanks :slight_smile:

  • Vinod Dalvi
    • WP Unicorn

    Hi @Adam,

    I hope you are well today and thanks for sharing it.

    Are you facing this issue with Membership plugin on your site?

    If yes then could you please share me your site link so that i can test it.

    The topic link you have shared in your question is related to Pro Sites plugin and one of our developer has posted the following reply on it stating Pro Sites/Supporter 3.0 no longer uses modify buttons.

    https://premium.wpmudev.org/forums/topic/paypal-error#post-157281

    Please advise.

    Kind Regards,
    Vinod Dalvi

  • Adam
    • WPMU DEV Initiate

    The same issue that was talked about with "Pro Sites/Supporter 3.0" affects your "Membership" plugin. After making the recommended changes it fixes the issues I described in my post.

    The amount of errors I have found in this plugin in the last few days is a joke. If I can pick this errors up in a week of using this plugin then surely your developers or QA team should be testing & picking up this issues before you release your modules to the public.

  • Jack Kitterhing
    • Code Norris

    Hi there @Adam,

    Hope you're well today and thanks for notifying us of the issue.

    I'll make sure the developers are notified and get that fixed up in the next release.

    Would you mind letting us know what other errors you've found? We'll happily get everything fixed up ASAP, we are aware about a few other outstanding issues that will be included in the next release.

    Kind Regards
    Jack.

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