We have been using WP Smush Pro for about 2 months and have been having different issues with our server using up all of our resources. We came to find out that WP Smush has been using a huge amount of resource on our server and we bought this package just for that plug-in (we use no other plug-ins in your package). We also had many other problems with the plug-in when we first installed it and it took at least a couple of weeks to work out (you can look at our previous support sessions if you need more info on that). I am in the process of migrating both of my web sites over to Synthesis and they have also run into the same problems on their servers and will not even allow me to install it. What I would like to see happen is a full refund for the package that I bought back in March. My e-mail address that you can contact me is firstname.lastname@example.org. Thank you for your help in this matter. We will wait on a reply.