We still haven't gotten the upgraded wpmdev membership yet

To whom it may concern:

We're waiting patiently has we need this resolve ASAP. We accidentally purchased the eite membership ($19) and though it was a "Pro" membership (our mistake). We went back to upgrade the our membership to "Pro" and we still haven't gotten the upgraded wpmdev pro membership yet. We're in a tight deadline and need to have the fix asap.

Thanks