Website appears twice in the Hub

Hello,

Inside of the Hub my site shows twice in the following format;

http://www.example.com

example.com

Both sites are the same yet one appears to be using less wpmu dev plugins than the other. I cannot figure out why this happens, I’ve removed all my sites and re added them, 2 hours later it happened again.

  • Rupok
    • Support Ninja

    Hi Chris Beaudrie,

    I’m so sorry to hear the inconvenience you are having. I just checked and found that currently only two sites are registered on your account.

    1. http://www.t****c.net

    2. http://www.t*********l.com

    Can you please wait for some time and then check again in the Hub if the same site is appearing twice? Please let us know what you find.

    Moreover, can you please check if your site can be accessed from both www and non-www version? Also, I could tell you better about the issue if I could see it live, check your current configuration and make some tests on your site. Would you mind allowing Support Access so we can have a closer look at this?

    To enable support access you can follow this guide here:

    http://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    If the problem stays even after some time, we will be very glad to investigate further. I’m looking forward to hearing from you and resolving this issue as soon as possible.

    Have a nice day. Cheers!

    Rupok

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