Website is Down and show db error

I’m having issues on my website, it is going down and show Error establishing a database connection, can you help me?

  • Nahid
    • Tech Support

    Hey there Eric !

    Hope you are having a great day!

    Our Hosting DevOps team was able to adjust some MySQL settings in order to bring the site back. It seems your site is on a Bronze plan, the server is limited to one CPU only, which is, unfortunately, not enough for sites which requires more resources than allocated. Our Hosting team noticed that the CPU was exceeding 100% usage constantly due to the site requiring higher resources. It’s their suggestion that you upgrade to a higher level hosting plan in order to avoid similar incidents in the future.

    Hope this helps. Please let us know if you need any further assistance regarding this. Thanks!

    Kind regards,

    Nahid

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