Website load slowly, not finding any problem

Hi, my website slow lately. How to confirm it in server site or wordpress site.

My website: https://www.bsenetwork.com/ (multisite with 16 plugin activate, 8-12 sec)

Another site on same Cpanel: https://bsenetwork.com/TestWordpressSpeed/ (vanilla, fresh install, 3.6s)

Another website same shared hosting, different cpanel http://www.globaltijari2u.com 1.6sec)

Im trying activate and deactivate plugin, but result same. This my latest perfomance https://gtmetrix.com/reports/bsenetwork.com/Ly7jdlzk.

Need help from Super Hero.. Almost 6 hour try figure out myself with hosting personnel, dont seem we know any problem yet.

  • Dimitris
    • Support Star

    Hey there Mohd Afif,

    hope you're doing good and thanks for reaching us! :slight_smile:

    I just scanned your website using our own platform
    https://premium.wpmudev.org/wp-checkup/
    It seems that there're one major factor that affect your website's performance.

    Improve server response time. In our test, your server responded in 1.7 seconds.

    HOW TO FIX
    Page generation time longer than the recommended 200ms maximum will lower your score here. Much of your page generation time has to do with your hosting provider, but there are a number of steps you can take yourself to improve this score.
    Recommendations:
    Install and configure a full page caching plugin like WP Super Cache or Batcache. This can substantially improve your response time for logged out visitors and search engine bots.
    Usually your installed WordPress plugins have the greatest impact on your page generation time. Some are horribly inefficient, and some are just resource intensive. Test the performance impact of your plugins using the P3 plugin, then remove the worst offenders, or replace them with a suitable alternative.

    Advanced Recommendations:
    Confirm with your host that you are running at least PHP 5.5 and OPcache is enabled in your site's PHP configuration.
    Install and configure an object caching plugin on your site (Redis or Memcached recommended).
    Ask your host if they support PHP7 or HHVM to help your PHP execute faster.
    Note that many of the major managed WordPress hosting providers provide full page caching, object caching, and more modern and optimised PHP configurations as part of their offerings.

    To better inspect your setup, could you please grant us support access via WPMUDEV Dashboard plugin as described here?
    https://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Warm regards,
    Dimitris

  • Dimitris
    • Support Star

    Hey there Mohd Afif,

    hope you're having a beautiful day! :slight_smile:

    I just inspected your website (yes, we're a 24/7/365 service!) and I have to propose couple of steps to follow:

    1. Raise the maximum amount of memory that can be consumed by PHP.
    You can do so by editing wp-config.php file and insert right before the /* That's all, stop editing! Happy blogging. */ comment:
    define('WP_MEMORY_LIMIT', '256MB');Reference: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    2. Update server's PHP to v.7
    PHP versions Benchmark: http://onlinephpfunctions.com/benchmarks

    3. Install P3 (Plugin Performance Profiler) plugin in order to perform a benchmark test for your installed set of plugins. Let me know about the results!

    Warm regards,
    Dimitris

  • Adam Czajczyk
    • Support Gorilla

    Hello Mohd Afif!

    I checked your site again and I must say in my location it loads quite fast. That's actually a perfectly normal case that the same site may be loading faster in some parts of the world (and I do not have any "super-fast" internet connection) and slower in some other so there's no "one single measure".

    If I could suggest something that would be following things:

    1. You got a "Hummingbird" plugin installed so it would be good to allow "Minification" and then enable and configure it for every subsite. Please note though: setting up that option may be a daunting and time consuming task as on some setups it won't work out of the box and will require some "trial&error" configuration of which files should be minified/combined and which should not.

    2. Make sure (this would require "manual" intervention) that all images used on site are no bigger in terms of width and height than their HTML container; for example if the "image1.jpg" is used on the site in a container of 800x600 pixels (and smaller ones but not any bigger one), make sure that this image is 800x500 pixels in size and no bigger.

    3. This would be a complex task but it usually gives a great performance boost: if it's possible head for a custom written theme that would not be based on any framework and would not include any "options" but instead would be based solely on pure HTML/CSS and core WP template tags. I realize that this may not be an option for now but it's worth considering in future.

    5. Review your plugins and if there are any that are used only occasionally and there's no need to keep them active all the time, just disable them; you can always enable them when you need them.

    6. The most "ultimate" but also "drastic" step would be to search for a faster/more efficient server. That's optional of course but may also be worth consideration in future.

    Best regards and Happy New Year!
    Adam

    • BSE Network
      • Site Builder, Child of Zeus

      Hi, thanks for test my website. 6 second to load (after optimize) not a good website. Because it is just a development site. Almost no content. Maybe 3/4 post.

      When u suggest find another server. Yes. I will try. But i was a reseller in this server. When i test my client website (on same server). Their site no issue with slow (below 3 second) . Yes, not very fast. But sometimes my site got 10 second to load. That unacceptable.

      About disable plugin. FYI before this i just use wpmudev plugin. Pro Sites, Ultimate Branding, Defender, Hummingbird, Snapshot. And all core plugin for security and speed.

      Just last 3 day i try akismet and jetpack. Now disable.

      Now add wpmu video tutorial + mesaanging.

      • Dimitris
        • Support Star

        Hey there Mohd Afif and happy new year! :slight_smile:

        As this is mainly a server side issue, could you please try to examine your clients site on same server that loads under 3 seconds? Are there any specific set of plugins/options that's being used? Another great deal is the number of requests and the size of homepage that has to be rendered, so if that's a far smaller website, it's normal to load much faster.

        I'd rather proceed with the steps that my colleague Adam mentioned in his previous reply, maybe reordering them and trying new hosting providers first.

        Let us know about your latest development on this!
        Warm regards,
        Dimitris

  • Dimitris
    • Support Star

    Hello Mohd Afif,

    appreciate the feedback here. I can see that you have installed a vast number of our plugins, I can't say which of them are activated but multiple customizations coming from different plugins may end up with large number of requests and consume large server resources.
    However, apart from plugin replacements, a powerful server with a fine-tuned caching system should be your priority here as I still currently experience almost 3.5 seconds latency on first request.

    Take care,
    Dimitris

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