Website not backing up

All settings were configured a month ago and the site is set to backup daily, but not backups have happened.

  • Denitsa

    Hello LevLane,
    I hope you're having a beautiful day and thank you for contacting us!

    I'm sorry about your troubles with the Snapshot Pro plugin!

    Now, do you get any error here and are you referring to the Snapshot -> Managed Backups option or "regular" snapshots (set from under Snapshot -> Add New)? Are you also able to manually make a backup set to run now?

    Will you enable WP_DEBUG to see if there's any related errors?
    To do so, please access your server through FTP, edit the wp-config.php file, find a line like
    define('WP_DEBUG', false);

    and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That's all, stop editing! Happy blogging. */ comment)

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set('display_errors', 0);

    Then either try waiting for a scheduled backup or make a new one manually. The log will be saved to a debug.log file inside the "/wp-content" folder. Please save the file as a .txt and attach it to your next post.
    If the file's larger than 5MB you might need to upload it somewhere like Dropbox and share the link here.

    Let me know how it goes!


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