website not functioning- problem with theme


We have a serious issue on an ecommerce blog

I have opened a ticket but there has been no reply for 2 days now.

The main reason we paid for WPUMDEV is for issues such as these .

In the ticket I opened the initial reply was fast and efficeint and I followed the instructions but 2 days have passed.

Please assist us as soon as possible this is urgent. Our client is stressed out.

  • Nastia
    • Support Rock Star

    Hello Ofir , hope you’re doing well today!

    My apologies for the delay!

    I’ve followed up in a previous thread here. Would you please try the solution posted in there and follow up in that thread?

    I’m closing this ticket as a duplicate. Let’s continue our conversation in a previous thread.



Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.