Website not loading in iPhone

Website not loading in iPhone, member is getting the following error:

The main page loads fine, the member is only getting the error when trying to access a post. For eg:

Wasn't able to replicate the issue via chat, it loads fine via Android, and iPhone when tested. Member would like use to give a closer look, as it isn't loading for her in different iPhone devices, and iPad.

  • Huberson

    Hello Aimee!

    I have viewed the page in Chrome with Android, it actually takes a good amount of time to fully load the images which sometimes crashes the page. As you can see from the below screenshot, most of the images are pretty big in size and increase the load time.

    If the person has slower internet connection, or depending of the browser used, she might indeed face that kind of problem.

    Please try using the "WP Smush Pro" plugin to optimize the images(you can also reduce their size using image editing tools before uploading them if possible).

    If that does not solve the problem, you can always ask the member to provide some information regarding the devices she is using, like the browser and phone/tablet version, and will troubleshoot this further.


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